Call Center
The call centre is where customers’ support calls are received and first-line support is provided. In most cases the Call Centre can… Learn more →
Reception Services
The reception at our maintenance and repair centre is designed so that customers visiting our office can wait comfortably while their… Learn more →
Faulty Part Reception and Delivery
We collect customer products to be repaired, bring them to the repair centre and send the repaired products back to the customer’s location… Learn more →
Maintenance and Repair
Repair and maintenance of the products defined within warranty services are provided by us in line with the required metrics and SLAs. *… Learn more →
On-Site Repair
For hardware that is difficult to bring to the repair centre, such as servers, we also provide on-site repair. Our technical team can… Learn more →
Customer Notification
Every stage of a device taken in for maintenance is reported to our customers by SMS, e-mail, phone or the web, as they prefer. The… Learn more →
Out of Warranty Services
Our Out of Warranty Services cover managing quotation and invoicing processes for devices that are no longer under warranty, in line with… Learn more →